Don't Buy an EBIKE, If The Brand Doesn't Offer This! Important Electric Bike Shopping Info

Don't buy an e-bike if the company doesn't offer this. Hey, everyone, I'm Dustin. I have nearly 20 years of experience in the bike and e-bike industry. And today I'm going to tell you don't buy an e-bike from a company if they don't offer this. All right, I've got three e-bikes right here from sixthreezero. Simple Step-Thru, easy on off, and our EvryJourney great cruising electric bikes. Now, this one thing you want or don't want to buy an e-bike from a certain brand if they don't do this is offer warranty and replacement parts. Now I bring this up. We at sixthreezero pride ourselves on this in having parts, getting them sent out, and making sure that if anything ever goes wrong with your e-bike, we can get you the part you need. Now you don't want to invest a thousand, two thousand you know three thousand dollars if the company can't supply you with components to keep you up and riding. Now, It sounds like an obvious thing, but there are a lot of brands out there that don't have an after-sales service department or a warranty department, or they're just not in the business of offering warranty parts for whatever reason it may be.

Also, a lot of them have very short return windows. So if you only have a week or so to test ride your e-bike and then you have to live with it and they don't offer warranty parts, that's going to be a big issue. So check in on the brand that you have. Talk to other people, join a forum, or send an email to the company and just ensure that if something goes wrong, can you get a replacement part. Can you get a replacement battery? Will they be available to supply you with the parts you need in case something goes wrong? Now, again, this is a very large investment, so it's not just about the specs of the product and the performance of the product. It is the brand that stands behind the product. And you want to make sure for years to come you'll be taken care of and you have access to parts and anything else you may need to keep your e-bike running so you can own it for many years to come. Now, as I said, at sixthreezero, we pride ourselves on being available to our customers and being able to provide replacement parts as needed.

If you have any other questions or thoughts on the topic or anything else that you would suggest not to buy an e-bike from a certain company if they don't do something, reach out to us at theteam@sixthreezero.com or call us 310-982-2877. And we offer a 30-day test ride on your e-bike policy. If anything goes wrong in the first 30 days, you can send it back. No questions asked, no money out of your pocket. In addition to that, we warranty everything for one year. If anything goes wrong in the first year, we take care of it, parts and labor, to ensure you can keep riding. And lastly, join our community. We've got thousands of members in our sixthreezero Facebook group. Connect with existing riders before you purchase to ensure that you make the right decision. Then when you have your e-bike, post in a group, make friends, and then download our app to track your rides and compete on the leaderboard. So thanks for sticking around and don't forget, it's your journey, your experience. Enjoy the ride.