Customers are always welcome to check in on their order for expected shipping dates by inquiring here:

Order Tracking Information Request

We appreciate your patience and promise we are adding team members and improving systems to handle this situation as best as possible. Please message theteam@sixthreezero.com if you are inquiring about tracking information, expected delivery/shipping.

Alaska, and Hawaii are excluded from free shipping.

We will ship to home and office directly via FedEx, UPS or LTL Trucking. The method of shipping depends on the item size and weight. Bicycles, EBikes & ETrikes arrive 80% - 90% assembled, depending on the type and model.

Orders will generally ship within five business days and in most cases you will receive your order in about one week.

For continental USA orders, we will pay to ship your bike to you, and in the case that you wish to return, we’ll pay to have it shipped back to sixthreezero.

Fulfillment & Inspect Fee

A small handling fee is added to each order to support the extra care that goes into your purchase. Every item is carefully inspected for defects, accuracy, and proper operation before it leaves our facility, and then packed using high‑quality materials to help prevent damage during shipping. This fee also helps cover the trained team and processes that ensure you consistently receive your products in excellent condition. Non-refundable.

Please see our Return Policy for more details.