Exactly what it says. We don't care what you do, ride It, store It, take it to buy groceries, get some exercise, the choice is yours. Either way if anytime between when you receive the ebike or etrike and 30 Days you decide you don't love the experience, send it back, and we'll pay the shipping.

We understand it may get some scratches, dents, and dings. We get it, you tested it. We don't charge restocking fees either. We're committed to you loving your ebike or etrike, and don't want you keeping it unless you do.

Standard bicycles, tricycles and scooters do not qualify for the free return shipping. Customers will still have 30 days to test their bicycle, tricycle or scooter but if they choose to return their item they will incur the cost of the return shipping fee. Customers can either send back the bicycle at their own cost or sixthreezero will charge a flat $60 fee to coordinate the return shipping of their bicycle, tricycle or scooter.

We are committed to helping each customer find the perfect bicycle for their body and lifestyle. If you receive a bicycle you don't love contact our customer service team to see what solutions may be available to get your bike perfectly fitted to you.

During the 30 day test window, we encourage you to test ride your etrike or ebike to make sure it’s the right fit for you. If it isn’t, you can return it — no shipping or restocking fees. Your 30 day test ride window starts on the day you receive your ebike or trike.

We offer a 30-Day Return Policy on all sixthreezero bicycles, scooters, electric bikes, electric trikes, tricycles, and 4-wheelers purchased directly from us — either on our website or over the phone with our customer service team. However, standard bicycles, tricycles and scooters do not qualify for the free return shipping. Customers will still have 30 days to test their bicycle, tricycle or scooter but if they choose to return their item they will incur the cost of the return shipping fee. Customers can either send back the bicycle at their own cost or sixthreezero will charge a flat $60 fee to coordinate the return shipping of their bicycle, tricycle or scooter.

Our products are also sold through retailers like Amazon, Walmart, Academy Sports, Bed Bath & Beyond, Kohl’s, and eBay. Each of these retailers has its own return policy, which you should review before buying. Purchases made through third-party retailers are not eligible for our 30-Day Test Ride policy. That benefit only applies to purchases made at www.sixthreezero.com.

No matter where you buy, your product is still covered under our warranty service and repair program. However, returns must follow the policies of the retailer where you purchased the product.

If you have questions, email us at theteam@sixthreezero.com — we’re here to help.

In celebration of the holiday season, we're extending our return window for all bikes or e-bikes purchased after November 1st. Your satisfaction is our priority, and we understand the importance of having ample time to ensure your complete happiness with your purchase. Hence, we're thrilled to offer an extended return window until January 31, 2026. This means you have more time to test your new ride, ensuring it perfectly fits your needs and preferences. Shop worry-free and make the most out of this extended return period, allowing you to embrace the joy of the holidays while feeling confident in your choice.