E-Bikes & Bikes Customised to You
May 12, 2023
Hey everyone. I'm Dustin. I have nearly 20 years of experience in the bike and electric trike industry, and I want you to stop. Do not buy an electric trike before you watch this video.
All right, so do not buy an electric tricycle before you watch what I'm about to say. But before I get into it, hit that subscribe button below. Stay in touch with us here at sixthreezero. Be the first to know about all the new content we're putting out, giveaways we do, and of course, new product releases. All right, so let's say you're in the market for an electric trike, an electric tricycle. There's one singular most important thing you need to look for with any company or any store that you are about to purchase from or interested in purchasing from. And that's the return policy and the warranty policy. The reason I say this is in this day and age, companies are starting to shrink their return policy windows and also raise the standards or limitations of what you can and can't do with an electric tricycle before you return it.
As an example, there are a few companies out there where the return windows are less than two weeks, and then they will also check the odometer on your electric tricycle. And if it's above a certain mileage that you rode, they're going to charge you a 20% restocking fee. And this is not uncommon, especially with electric tricycles because there is an odometer built into all-electric tricycles, and you can very easily see the trips and the total odometer put on the motor. And if it exceeds that, there's going to be a restocking fee. Now, if you're buying online, there are also blemishes, return blemishes, and scratches. At a lot of companies, if you bought the trike, didn't like it, sent it back, and now there are damages, they're going to charge you 20% for that. So it's important that you know what you're getting into, especially if you're buying online because you want to have that grace period where you can try the product, get to know the product, and see if you love that electric tricycle. And if you don't, you want to be able to send it back without spending any money out of your pocket.
It's crazy to think that you're limited in the amount of time you can use it to figure out, I say time, miles, there has to be some limitation to the time, but limiting the miles to see if you love it or don't love it. It's like a pair of shoes, right? The first mile, they may hurt, but you may love them after that. It takes a little bit of getting used to. So at sixthreezero, we're going to give you 30 days. We call it our test ride your bike policy. You can send it back at any point within the first 30 days. Ride it as much as you want, and get familiar with it. See if you love your e-trike, and if you don't, send it back to us. And again, no expense out of your pocket. So we pay for the shipping to you and the shipping back because we want to make sure that you love your electric trike.
In addition to that, we are going to warranty everything on the bike for up to one year. So if anything goes wrong in that first year, we'll take care of it so you don't have to worry about it. Right? When you're out riding and something breaks down, we have replacement parts on hand that we can send to you. So just make sure you don't jump in and buy an electric tricycle from any website or physical store until you are certain about that return policy so you don't get hit with any hidden fees or charges should you decide to return it if you don't love your e-tricycle. If you have any other questions at all, please comment below or email us at firstname.lastname@example.org. Or you can call us at (310) 982-2877.
And if you're in the market for an e-trike and you don't know what you want, take our proprietary body fit quiz on our website. We spent over a year developing a proprietary algorithm to recommend the perfect bikes, e-bikes, or e-trikes for our riders. You just answer a few questions about your body and your life, and the algorithm will tell you the perfect e-bike, or e-trike for you. In addition to that, we have the 30-day test ride your bike policy I just talked about. And lastly, we have a very strong community of existing riders in our Facebook Pedalers group and our app. You can download the app, you can see other riders currently logging rides. You can share stories, and ask questions of other riders in the Facebook Pedalers group. It's a great place to get familiar with the product you're interested in and our brand. And then once you have your e-trike post in the group, make friends and track your rides on the app. It is a ton of fun. So thank you for sticking around. And don't forget, it's your journey, your experience. Enjoy the ride.
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